Refund and Cancellation Policy

Last updated 10 October 2026

Full refunds

• If we decline your script.
• If you cancel before we start making your scene. Message us with your order number.
• If we haven't delivered your scene within 10 days of payment and you ask to cancel.

Fixes

If the delivered scene has a clear mistake on our side, such as the wrong character or a missing line, tell us within 7 days of delivery. We'll fix it, or refund you if we can't.

When we can't refund

Once production has started, or after your scene is delivered, we can't refund a change of mind.

How refunds are paid

Refunds go back to your original payment method. Card, UPI and netbanking refunds through Razorpay usually take 5 to 7 working days to reach you. PayPal refunds go back to your PayPal account.

How to ask

DM @genjoyboy_ or email gengarisjoyboy@gmail.com with your order number.